Factory Direct Delivery - 5x Higher Reward Points - FREE Shipping over £25 -
DELIVERY & RETURNS
Fast delivery and zero fuss returns…
FREE DELIVERY ON ORDERS OVER £25!
We only have 1 delivery method; express, secure and tracked.
Delivery to mainland UK is charged at £4.99 or is FREE on orders over £25 in value.
Delivery to the Scottish Highlands, Scottish Isles, Isle of Man, Isles of Scilly and the Isle of Wight is subject to current courier pricing so please contact us for prices.
90% of our deliveries are delivered the next day if ordered before 11am, although please allow up to 3 working days for delivery from the order date. If you need on an exact time/date please contact us and we’ll do everything we can to help.
Typical delivery time windows: Monday-Friday: 08:00 – 19:00
For most orders, you will receive a text message update the evening before your delivery. You will receive a further text message on the morning of your delivery, providing you with a 2 hour delivery window, for this to work please make sure you enter a mobile number during checkout to receive text message updates.
NO FUSS RETURNS
Changed your mind? Fancy a different colour? You can cancel your order within 14 days following your receipt of the goods. Simply return the order to us in the same condition as received and we’ll issue a full refund of the products returned.
Something gone wrong? In the event of a damaged delivery or something else that’s not satisfactory then we will collect from you at our expense.
To arrange please either contact our Customer Service Department by telephone on 01279 850300 (Monday- Friday 09:00 – 17:00) or via email to: email@example.com
We will liaise with you to find the best solution with either a replacement or refund.
To return faulty items please send to the following address in suitable packaging and on a signed/tracked service; Munch Baits Ltd, Chickney Road, Henham, Essex, CM22 6BH